The Tester's Triad: Bug, Product, User
[presentation]
Summary:
Good testing does not come naturally to everyone. For these individuals, the best option is to look closely at really good testers and observe what often seems to come easily and unconsciously to them. Brian Marick explores how good testers make effective and efficient use of three sources of information: past bugs and their fixes; informal descriptions of the product architecture; and characterizations of the end user. Learn how good testers gather this information, and what they do with it once they have it.
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